How to Choose a Cleaning Company
We know its difficult selecting a cleaning business to come into your home. There seems to be so many to choose from. Some have been in business for years, some are franchises, some work from the boot of a car with a rented machine and then of course there’s the DIY option.
Firstly you need to ask the question what’s your objective and which option is the best for you?
If your renting a house and moving out and aren’t fussed what the results will be but just need to show the landlord an invoice you got the carpets cleaned, then the cheapest option is best for you.
If your carpets are less than 6 months old, you have lots of time on your hands, not too fussed on the results, don’t mind them taking 24 hours to dry and have a strong back to do the work, then the DIY option is best for you.
If you want a quality, thorough deep clean from an honest and reputable service company, then you need to look at the professional carpet cleaning companies.
Questions To Ask When Selecting a Cleaning Company
Carpets, flooring and upholstery are major investments in your home. Probably in the top five of main purchases regarding the amount of money spent. So its imperative that you select a company that can safely and effectively clean and restore your items to the highest standards.
The way you learn about a company before you even consider getting a quote from them is to ask specific questions and listen carefully to the answers. Here are 10 questions to ask a cleaning company before he begins to clean your carpet:
1. Can you tell me what type of carpets I have?
2. What method of carpet cleaning do you recommend and why?
3. What type of equipment do you use to clean carpets?
4. What will your equipment remove from my carpet?
5.What training have you had in cleaning carpets?
6. Are you a member of the NCCA?
7. Have you been trained and passed the tests of the Wool Safe Association?
8. Are you insured for Public Liability & Tradesman’s Risk Liability?
9. Do you give a NO RISK 100% Money Back Guarantee?
10. What carpet manufacturers recommend your services?
When you’re satisfied that you’re working with an honest, competent professional, invite them into your home and ask for a specific quotation in writing. A written quotation gives you the assurance that you know exactly what your job will cost – with no surprises.
The Ultraclean Answers
1. Can you tell me what type of carpets I have?
Yes. We can do a few very simple tests and tell you exactly what type of carpet you have.
2. What method of carpet cleaning do you recommend and why?
Once we do our tests we can then choose from five different cleaning methods which one will deep clean your carpet safely, effectively and removing the spots and stains. Most companies will only have one method of cleaning which may not be the best for you.
3. What type of equipment do you use to clean carpets?
We have invested in brand leading equipment from Germany, UK and USA. Our main system is the van mounted cleaning system which has 8 times the power of electric machines. It cleans deep and leaves carpets drier than any other system.
4.What will your equipment remove from my carpet?
We offer more than just a visual clean but a healthy home clean which removes dust, dirt, spots, stains and also germs, bacteria and dust mites.
5. What training have you had in cleaning carpets?
We’ve received training, been examined and approved by NCCA (the National Carpet Cleaners Association), The Wool Safe Association, IICRC (Institute of Inspection, Cleaning and Restoration), Alltec Network, Prochem
6. Are you a member of the NCCA?
Yes.
7. Have you been trained and passed the tests of the Wool Safe Association?
Yes.
8. Are you insured for Public Liability & Tradesman’s Risk Liability?
Yes we have full public, employers and tradesman’s risk insurance. Certifications can be presented upon request.
9. Do you give a NO RISK 100% Money Back Guarantee?
Yes. If after we clean you cant see a difference we will give you your money back.
10. What carpet manufacturers recommend your services?
Our service has the approval of the following carpet manufacturers:
– Ulster Carpets